Have you bought airtime using our platform and have not received it? Here is a guide on how to get assistance
Please contact us using any of the channels below
• Call us on +254 701 733 333
• write an email to airtime@iko.co.ke
Ensure that you have the following details in the ticket
• Your telephone number you used while transacting
• The M-PESA transaction ID received
• The number you were topping up
• The amount paid
• The date of transaction
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