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Home

FAQ

ANSWERS

  • What is iko? - Iko is an online shopping, advertizing and Directory service website
  • How do i Register for an account?
    • Click on Register here link at the top of every page,
    • You will be presented with a form to fill in. Fill in the required details accordingly
    • Submit the form, if there are any missing entries you will be prompted to correct them.
    • An email with an activation link is sent to the email you have registered
    • Check you email for the activation link and click on it to verify that you are the owner of the account
    • Once your account is verified you can loging with your username and password.
  • Why do i need an iko account?
    • An account is important if the user would like to be able to manage his/own ads.
    • If you have an account you will get a page/website within iko that shows your business information, and all your products and services that you have advertized.
    • You will be able to access also other services not available to non-registered users
  • Is it a must i have an iko account for me to post an Ad? - No, It is not a must for you to post an Ad on iko. You can post free ads whether you are registered or not
  • I have signed up but I have not received email to activate my account?
    • Please check the activation email on your spam mail. If the email is not there you can resend the link by trying to login using your username and password that you have selected to the iko.co.ke website. The system will inform you that your account is not yet activated and ask you if you would like to resend the activation link again.
  • How do i reset my password?
    • Click on Sign-in link at the top of every page,
    • Cick on Forgot password link.
    • Enter your registered email address and Click Send
    • A Link to help you change your password will be sent to your email address
    • Click on the link sent to your email
    • Enter new password and confirm
    • Click Submit and if details provided are ok password will be changed
  • How do i post a Free Advert? - Click on Post Free Ad button, Next, Select the category of item which you would like to post, Next, Enter the product details and pictures and Click POST
  • What is a product advert? This is an Advert for a tangible item for sale (items that can be seen and touched) eg A Car, A Boat, A Cow etc
  • What is a service advert? - This is an Advert for those thing which you cannot see and touched (in-tangible) but can be sold for example Plumbing Services, Hair Dressing Services, Security Services, Insurance etc.
  • What is an Institution/ company Advert? - This is an advert that gives information about your business such as Business name, Contact Details and Brief Company profile. It does not focus on any particular product or Service. This information is retained as part of our directory service.
  • What is the directory service on iko? This is a service that is offered by iko. To allow customers looking for information about your business to find it at iko.co.ke.
  • For more enquiries please contact us

 

 




 
 
 

 
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